Privacy Policy
Home – Privacy Policy
Privacy Policy
Who We Are
SSN Minerals is a South African minerals supply company specialising in coal and chrome. Our website address is https://ssnminerals.co.za.
Information We Collect
Comments & Enquiries When you submit a comment or enquiry through our website, we collect the information entered in the form, along with your IP address and browser information. This data assists with spam detection and legitimate communication management. Your profile picture, if associated with your email address via Gravatar, may be displayed publicly alongside approved comments. Gravatar’s privacy policy is available at https://automattic.com/privacy/.
Media Uploads If you upload images to the website, avoid including embedded location data (EXIF GPS). This data is extractable by any visitor who downloads the image. SSN Minerals is not responsible for location data embedded in user-uploaded files.
Enquiry Form Data Information submitted through our supply enquiry or contact forms — including name, company, email address, phone number, and commodity requirements — is collected solely for the purpose of responding to your enquiry and managing potential supply relationships. We do not sell or pass this information to third parties for marketing purposes.
Cookies
We use cookies to improve your experience on our website. Specifically:
If you leave a comment, you may opt in to saving your name, email, and website address in cookies for one year — so you do not need to re-enter details on future visits.
A temporary cookie is set when you visit our login page to determine whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
Logging into the site sets cookies to retain your login state and display preferences. Login cookies persist for two days, or two weeks if you select “Remember Me.” Screen preference cookies last one year. These are removed when you log out.
Publishing or editing content on the site sets a short-term cookie recording the relevant post ID. It contains no personal data and expires after one day.
Embedded Content
Pages on this site may include embedded content from third-party sources such as videos or linked media. Embedded content behaves as though you have visited the originating website directly. Those sites may collect data about you, use their own cookies, and monitor your interaction with their content — particularly if you are logged into an account on their platform.
How We Use Your Data
We use collected data to respond to supply enquiries, manage website functionality, detect and prevent spam, and maintain records necessary for legitimate business operations. We do not use your personal data for unsolicited marketing without your consent.
Who We Share Your Data With
We do not sell personal data. Visitor comments may be processed through an automated spam detection service. If you request a password reset, your IP address will be included in the reset communication for security verification purposes.
How Long We Retain Your Data
Comment data and associated metadata are retained indefinitely to support comment moderation. Registered user profile data is retained for as long as the account remains active. Supply enquiry data is retained for a reasonable period consistent with our business and legal obligations.
Users may request deletion of their personal data at any time, subject to any data we are legally obliged to retain for administrative, financial, or security purposes.
Your Rights
You have the right to request a copy of the personal data we hold about you. You have the right to request correction or deletion of that data. Registered users can view, edit, or delete their profile information directly — with the exception of usernames, which cannot be changed once set.
To exercise any of these rights, contact us.
Where Your Data Is Processed
SSN Minerals operates from South Africa and your data is processed in accordance with the Protection of Personal Information Act (POPIA). Visitor comments may be checked through an automated spam detection service which may process data outside South Africa. Where this occurs, appropriate safeguards apply.
Contact
For any privacy-related queries or data requests:
SSN Minerals (Pty) Ltd Mpumalanga, South Africa.